Step 1. Go to the Webster Connections sign-in page at connections.webster.edu. 

Step 2. Scroll to the bottom of the screen.

Step 3. Click the Reset/Forgot Password link.

Step 4. Scroll down to the middle of the page and select the appropriate link.

Step 5. Enter your Webster email address in the username box and type the CAPTCHA code.

Step 6. Verify your identity with the Microsoft Authenticator app.

Step 7. Create your new password.

Step 8. Sign into Connections with the newly created password.