2024 Printer Migration
The Great 2024 Printer Migration at Webster University
Webster University's Office of Procurement and Information Technology department are teaming up with Konica Minolta to initiate a major upgrade of our campus printing infrastructure. Over the next several days, the university will be replacing its outgoing Xerox printers with the new Konica Minolta Bizhub devices. This article provides an overview of the migration process, timelines, and what to expect during this transition.
Migration Timeline
The printer replacement will be executed over six days, with a carefully planned schedule to ensure a smooth transition:
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September 3rd: Replacement starts with Loretto Hall. Printers on the ground floor and 1st floor will be replaced, with work beginning on the 2nd floor.
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September 4th: Continuation at Loretto Hall, completing the 2nd floor and proceeding to the 3rd and 4th floors.
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September 5th: Webster Hall will receive 10 new devices.
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September 6th: Printers will be replaced in EAHL (4 printers), ISB (4 printers), and Sverdrup (2 printers).
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September 9th: Printers will be installed in VAS (2 printers), UC (2 printers), Title IX building (200 Hazel) (1 printer), Old Orchard (1 printer), West Hall Residential (1 printer), Luhr (2 printers), WVA (1 printer), CMS (1 printer), and MCISA (1 printer).
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September 10th: The final installations will be completed in GPP (2 printers), Pearson (1 printer), Priest (2 printers), Thompson Music (2 printers), Hunt House (1 printer), OLC (1 printer), LHTC (3 printers), and the Library (4 printers).By the end of the day on September 10th, all 63 full-capability printers will be fully installed and operational across the Webster Groves Campus.
New Printing Software
As part of this upgrade, you will notice a new icon on your computer desktop named "Papercut Print Deploy Client" (depicted in green). This icon signifies the new printing software that will manage your print jobs. No direct action is required from you; the icon simply indicates that the new system is in place.
Automatic Toner Replenishment
The Konica Minolta printers will be part of the Auto Toner Replenishment (ATR) program. When a printer's toner level drops below 20%, an automatic alert will notify Konica Minolta to send a replacement toner. Although manual toner requests are possible, Konica Minolta recommends against this for printers enrolled in the ATR program. For small form factor printers requiring manual replenishment, you can request toner by calling 1-800-456-5664 or emailing gcsmanageddesk@kmbs.konicaminolta.us.
Toner Management and Support
Webster University Mail & Copy will handle the incoming shipments of toner. Each toner is associated with a specific printer's location to streamline the replenishment process. For detailed instructions on changing toner and other official documents, please refer to the Konica Minolta video and documentation hub:
Konica Minolta Training.
During the transition period, existing printers will remain in service until the new Konica Minolta devices are fully operational. Konica Minolta will also place support stickers on all printers, including both full-capability and small-scale models. For any troubleshooting needs, Konica Minolta Support will be available to assist you.
Contact Information
If you have any questions or concerns regarding the printer migration, please contact:
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Office of Procurement at extension x-2476
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Information Technology Department at extension x-5995
Additional Resources:
Konica Minolta Resource Documents