FAQ
Default solution category, feel free to edit or delete it.
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How To Request New Hardware
The following steps will assist you in submitting a ticket to Webster University IT Support for a hardware request. Step 1. First, go to https://support.webster.edu and click on "Request a service" Step 2. Scroll down to "Hardware Purchase Request" and "Hardware Request" Note: Select the Hardware Purchase Request option if the university does not have the hardware you need. On the other hand, if you require hardware that the university has, select the Hardware Request option. Step 3. Fill out all the required fields in the request form. Click Place Request to submit your form. Tabitha Jones Webster University IT | Tech | VSC 2024
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How To Request New Software
The following steps will assist you in submitting a ticket to Webster University IT Support for a software request. Step 1. First, go to https://support.webster.edu and click on "Request a service" Step 2. Scroll down to "Software Purchase Request" and "Software Request" Note: Select the Software Purchase Request option if the university does not have the hardware you need. On the other hand, if you require hardware that the university has, select the Software Request option. Step 3. Fill out all the required fields in the request form. Click Place Request to submit your form. Tabitha Jones Webster University IT | Tech | VSC 2024
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How Do I Submit a Maintenance Request
A non-IT Maintenance request can be submitted by visiting https://www.webster.edu/technology/index.php Step 1. The above web address should land you on the Webster University IT webpage. Step 2. Scroll down the page to find and click on "Submit a Maintenance Work Order." You will be redirected to the University's SchoolDude website. Step 3. Use your Webster account credentials to login and proceed to submit your request. If you have trouble logging in, you will need to contact Facilities at facilities@websteru.onmicrosoft.com or facilities@webster.edu Tabitha Jones Webster University IT | Tech | VSC 2024